Player Safety First

Responsible Gaming
at 1jee
Play Smart, Stay Safe

At 1jee, we believe that gaming should be entertaining — not a source of financial stress or personal harm. Our responsible gaming framework gives Pakistani players the tools, information, and support they need to stay in control at every step of their journey on the platform.

21+ Only
Self-Exclusion Tools
Deposit Limits
Session Controls
PLAY RESPONSIBLY
21+

Strictly for Adults Aged 21 and Over

1jee is an internationally licensed online casino and sportsbook. Access to all games, cricket betting markets, PSL wagering, live casino tables, and slot titles is strictly restricted to individuals who are 21 years of age or older. This is not merely a platform guideline — it is a firm legal and licensing obligation. During registration, every player must complete a KYC identity verification process that confirms both their identity and their date of birth. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds frozen, and the matter referred to our compliance team. If you are a parent or guardian and believe a minor may have accessed the 1jee platform, please contact our support team immediately via live chat in your account dashboard.

Your Responsible Gaming Toolkit

1jee gives every registered player a full suite of responsible gaming controls — accessible directly from your account dashboard, any time you need them, whether you're in Karachi, Lahore, Islamabad, or Faisalabad.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 1jee account. Once a limit is active, it cannot be increased for 24 hours — giving you a genuine cooling-off buffer before any change takes effect. Decreases apply immediately.

Loss Limits

Define the maximum amount you are comfortable losing over a set time period. When your losses reach the threshold you have chosen, 1jee will automatically restrict further wagering until the limit period resets, protecting your balance and your peace of mind.

Session Time Limits

Set a maximum session duration so the platform prompts you to take a break after a chosen period of continuous play. You will receive an on-screen reminder when your session limit is approaching, and the option to end your session or extend it mindfully.

Reality Checks

Enable periodic reality check notifications that display a summary of your session activity — time played, bets placed, net win or loss — at intervals you choose (every 15, 30, or 60 minutes). These gentle reminders help you stay grounded and make informed decisions.

Cooling-Off Periods

Take a short break from the platform with a 24-hour, 7-day, or 30-day cooling-off period. During a cooling-off period your account remains open but wagering is suspended. This is ideal if you feel you need a temporary pause without permanent self-exclusion.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can request a full self-exclusion. Your account will be blocked for your chosen period — ranging from 6 months to permanent exclusion — and 1jee will not send you any marketing communications during that time.

All responsible gaming tools are available free of charge in your 1jee account dashboard under Settings → Responsible Gaming. Our 24/7 Urdu and English support team can also help you activate any control via live chat.

When Gaming Stops Being Fun

Problem gambling can affect anyone — regardless of income, background, or how long they have been playing. Recognising the early warning signs is the first and most important step toward getting help. At 1jee, we take these signals seriously and encourage every player to check in with themselves regularly.

The questions to the right are based on widely recognised responsible gaming self-assessment frameworks used by international gaming regulators. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our support team or activate self-exclusion from your account dashboard.

Seeking help is a sign of strength. 1jee's support team is available around the clock in both English and Urdu — there is no judgment, only assistance.

Ask Yourself Honestly

Do you gamble more than you originally planned? Starting a session with a budget in mind but consistently spending beyond it is one of the earliest indicators of a developing problem.

Have you borrowed money or sold possessions to fund gambling? Using credit, loans, or selling personal items to continue playing is a serious warning sign that requires immediate attention.

Do you feel restless or irritable when trying to cut back? Emotional discomfort associated with reducing gambling activity can indicate a psychological dependency on the behaviour.

Have you lied to family or friends about your gambling habits? Concealing the extent of your gambling from people close to you is a common sign that the behaviour has moved beyond healthy entertainment.

Do you chase losses by placing bigger bets? Increasing wager sizes to recover previous losses — known as "chasing" — significantly amplifies financial risk and is a hallmark pattern of problem gambling.

Has gambling affected your work, studies, or relationships? When gambling begins to interfere with professional responsibilities, family commitments, or social connections, it has moved beyond entertainment into harm.

Do you use gambling as a way to escape stress or anxiety? Using gaming as a primary coping mechanism for emotional difficulties — rather than for entertainment — is a recognised risk factor for problem gambling.

How to Set Your Limits on 1jee

Setting responsible gaming controls on 1jee takes less than two minutes. All tools are built directly into your account — no need to contact support unless you prefer to. Here is exactly how to activate them.

01
Log In to Your 1jee Account

Visit 1jee.pro and sign in using your registered mobile number and password. Ensure you are on a secure, private connection — especially if using a mobile device over a public Wi-Fi network in Lahore, Karachi, or elsewhere.

02
Navigate to Account Settings

Click on your profile icon in the top-right corner of the dashboard. From the dropdown menu, select Settings, then choose Responsible Gaming from the left-hand navigation panel.

03
Choose Your Control Type

Select the tool you wish to activate — Deposit Limit, Loss Limit, Session Time Limit, Reality Check, Cooling-Off Period, or Self-Exclusion. Each tool has a brief description and an input field for your chosen amount or duration.

04
Set Your Parameters and Confirm

Enter your preferred limit value and time period. Review the summary screen, then confirm your selection. Limits that reduce your access take effect immediately. Limits that increase your access have a mandatory 24-hour cooling-off delay before activation.

05
Receive Confirmation

You will receive a confirmation notification via SMS to your registered Pakistani mobile number and by email. Keep this confirmation for your records. You can review or adjust active limits at any time from the same Responsible Gaming settings page.

Available Limit Types
Deposit Limit
Daily / Weekly / Monthly — in PKR (Rs)
Loss Limit
Daily / Weekly / Monthly — in PKR (Rs)
Session Time Limit
30 min / 1 hr / 2 hr / 4 hr / Custom
Reality Check
Every 15 / 30 / 60 minutes
Cooling-Off Period
24 hrs / 7 days / 30 days
Self-Exclusion
6 months / 1 year / 5 years / Permanent

Once a self-exclusion is active, it cannot be reversed before the chosen period expires. Please consider your decision carefully before activating this tool.

Self-Exclusion Options at 1jee

If you feel that you need to step away from gambling entirely, 1jee's self-exclusion programme gives you a firm, enforceable barrier. Choose the duration that feels right for your situation.

6M
6-Month Self-Exclusion

A 6-month exclusion is suitable for players who are experiencing a difficult period and need a structured break. During this time, all wagering is suspended, your account balance is preserved, and marketing communications cease immediately.

1Y
1-Year Self-Exclusion

A full year away from the platform provides a meaningful recovery window. This option is recommended if you have noticed recurring patterns of loss-chasing or if gambling is regularly affecting your daily life or your family relationships in Pakistan.

5Y
5-Year Self-Exclusion

A 5-year exclusion is a serious, long-term commitment to stepping away from online gaming. During this period, your account is locked, and any attempt to create a new account using the same identity documents will be automatically blocked by our systems.

Permanent Self-Exclusion

A permanent self-exclusion closes your 1jee account indefinitely with no possibility of reactivation. This option is appropriate for players who have determined that online gambling is not compatible with their long-term wellbeing. All personal data is handled per our Privacy Policy following closure.

To activate self-exclusion, go to Settings → Responsible Gaming → Self-Exclusion in your account dashboard, or contact our support team via live chat 24/7. Self-exclusion requests made via live chat are processed within one hour.

Is Your Gaming Under Control?

Take a moment to honestly assess your gambling behaviour. These reflective questions are designed to help you recognise patterns before they become problems — not to diagnose or judge you.

Have you ever spent more time or money gambling on 1jee — or any other platform — than you originally intended for that session?

Have you ever felt the need to gamble with increasingly larger amounts of PKR in order to get the same level of excitement or satisfaction from the experience?

Have you made repeated unsuccessful efforts to control, cut back, or stop gambling — even when you genuinely wanted to do so?

Do you find yourself thinking about gambling frequently — reliving past wins, planning your next session, or thinking about how to get money to gamble with?

Have you gambled as a way to escape from personal problems, relieve feelings of helplessness, anxiety, guilt, or depression?

After losing money gambling, have you returned another day to try to win back what you lost — commonly known as "chasing your losses"?

Has gambling ever caused you to miss work, studies, family obligations, or important events in Karachi, Lahore, Islamabad, or wherever you are based?

Have you ever hidden your gambling activity from family members, a spouse, or close friends because you were concerned about their reaction?

Have you ever asked family members, friends, or a financial institution to bail you out of a difficult money situation caused directly or indirectly by gambling?

If you answered "yes" to three or more of these questions, we strongly encourage you to activate a cooling-off period or self-exclusion via your 1jee account dashboard, and to reach out to our support team or a professional counselling service. You are not alone, and help is available.

Enjoy Gaming the Right Way

1jee offers cricket betting, PSL markets, live casino, slots, and more — all within a safe, regulated, and responsible gaming environment built for Pakistani players who are 21 and over. Set your limits, stay in control, and enjoy the platform on your terms.

Gambling is for entertainment purposes only. Must be 21 or older. Please gamble responsibly.